Factors That Have Led To The Growth Of Outsourcing To The Philippines.
There has been an increase in the number of foreign companies seeking to outsource their services to the Philippines. This is because quite a number of companies have realized that outsourcing to the Philippines has the potential to help them decrease their operational costs and increase their revenues. In addition to that, there are very many other reasons why more foreign companies, especially from the US and Canada are preferring Philippines outsourcing destination.
Here are a number of factors that has led to the increase in the number of companies seeking to outsource philippines:
Cultural Similarities.
For over three centuries, the Philippines was a colony of Spain. Things however took a turn that saw Americans take over and stayed in Philippines for over five decades. This has made Filipinos to be exposed to a wide range of cultures, learning from them and embracing the same. It is therefore very easy for an American to relate with a Filipino. Based on this, they easily understand each other in business transactions.
Language
Though disputable, Philippines is considered the third largest English speaking country in the world. Filipinos get exposed to English at quite an early age. This is because when the Americans colonized the Philippines, they introduced their education system, religion and language to the Filipinos. This has since been adopted and English is recognized as one of the official languages in the Philippines. As a matter of fact, English is the official language used in most learning institutions and students only use Filipino when attending Filipino subjects.
Friendly nature Of Filipinos
Most foreign companies that are seeking outsourcing services in the Philippines prefer to outsource customer related services. This is evidenced by the number of customer service companies that have set base in Manila, the capital city. This is because Filipinos are known to be friendly in nature and can therefore easily interact with customers to offer the best customer service available.
Governance
The Philippines government has really shown support for both the companies seeking outsourcing services in the country and the companies offering the services within the country. It is also good to note that the Philippines government was actually structured after the American model which makes transactions between companies in either country to be quite seamless.
Many factors have contributed to the growth of outsourcing to the Philippine. The genesis of it all being the interaction with other cultures and adoption of their way of doing things.
